Les Jardins de St-Vincent.SA

General Terms and Conditions of Use of the Website « lesjardinsdestvincent.com » and sales.

General

Our Terms & Conditions apply to any sale concluded between the company Les Jardins de St-Vincent.SA and any other individual or legal entity. "Clicking" to confirm validation of your order is worth acceptance of the sales contract as well as these General Terms & Conditions.

Each customer by accepting the Terms & Conditions declares to have legal capacity to enter the contract.

Our online shop does not sell alcohol to minors under 18 years of age in accordance with Article L 3342-1 of the French Public Health Code. Consequently, by completing your order and accepting our Terms & Conditions, the buyer pledges to be over 18 years of age and legally entitled to enter into the related contract. The Customer is required to confirm their date of birth at the time of the creation of his Customer account.

Alcohol abuse is bad for your health, please consume in moderation

The company Les Jardins de St-Vincent.SA only has an obligation of means regarding access to the website "lesjardinsdestvincent.com" and its operation.

The company Les Jardins de St-Vincent.SA cannot be held responsible or liable for any damages caused by the use of computer networks (Internet) such as a service interruption, or intrusion or contraction of computer viruses due to your access to the website.

Article 1 : Products, offers and prices

Offers and products offered for sale are valid only within the limits of available stocks. Stock shortages cannot give rise to any claim for compensation due to the impossibility of delivering the sold out product.

All our prices are in Euros and include VAT.

Prices include VAT and other taxes. All prices are subject to change without notice, depending on fluctuations in tax rates.

Prices do not include delivery. Shipping fees depend on the amount of products you want to purchase, as well as the weight and destination of your order (see Delivery Rates)

The products remain the property of the company Les Jardins de St-Vincent.SA until their complete payment. However, the transfer of risk of loss and deterioration of the products will be made upon delivery and receipt of goods by the Customer.

Article 2 : Payment

For online payments, the Customer is redirected to the Monetico website of the CIC Bank. The order is confirmed once the bank authorises the transaction.

Article 3 : Cancellation Policy, Right of Withdrawal and Customer Service

The Customer is committed to their order as soon as they click on "Confirm Order & Proceed to Payment”. An order confirmation email will be sent to the customer.

We make sure the order is dispatched within approximately three working days, and inform the Customer of its progress.

In accordance with French Law - particularly in application of article L221-18 of the French Consumer Code - The customer has a legal period of 14 days to exercise his right of withdrawal from the date of receipt of the goods, without having to justify their choice or pay penalties. The customer will return at their own expense the products that did not give them satisfaction to the following address:  Les Jardins de St-Vincent 49, grande rue 39600 Arbois France.

Les Jardins de St-Vincent.SA reserves the right to cancel the order or to make a partial delivery without having to justify this decision. The customer will be notified of this modification or cancellation by email.

The customer has the possibility to request the cancellation of their order by contacting Les Jardins de St-Vincent.SA no later than 48 hours before the delivery date. The company Les Jardins de St-Vincent.SA reserves the right to accept the cancellation. An order is cancelled once the company Les Jardins de St-Vincent.SA confirms this cancellation by email.

Possible delivery errors or defective goods will be reported at the time of receipt of the order. Failure to report them will be deemed acceptance of the goods.

Article 4 : Reservation of ownership

La marchandise reste propriété de la société Les Jardins de St-Vincent.SA jusqu’à son complet paiement.

We, Les Jardins de Saint Vincent.SA, reserve the ownership of any and all goods we deliver until they have been paid for in full.

Article 5 : Shipping Policy

To ensure safe and optimal transportation, we ship our bottles in 6 or 12 bottle shipping boxes.

Please keep in mind that a Magnum counts as 2 bottles!

For France, shipping fees are :

For 1 to 5 bottles – shipping fees are 17 Euros including VAT.

From the 6th bottle, shipping is free for the whole order. 

For shipping to other countries :

Zone 1 : Germany, Belgium, Luxembourg and the Netherlands.

Zone 2 : Austria, Denmark, Italy and Great Britain.

Zone 3 : Spain, Poland, Hungary, Portugal, Czech Republic, Slovakia and Slovenia.

Zone 4 : Finland, Sweden, Norway, Estonia, Lithuania, Romania and Bulgaria.

For 1 to 12 bottles : Zone 1: 25€ / Zone 2: 29€ / Zone 3: 34€ / Zone 4: 44€

For 13 to 24 bottles : Zone 1: 45€ / Zone 2 : 58€ / Zone 3: 63€ / Zone 4: 83€

For 25 to 36 bottles : Zone 1: 65€ / Zone 2: 79€/ Zone 3: 84€/ Zone 4: 120€

 

For larger orders, please contact us directly.

Deliveries are handled by the company GLS.

Article 6 : Complaints

Any request for information or any complaint about the products we sell, the general conditions of use of the website "lesjardinsdestvincent.com" or the general conditions of sale are addressed to

Les Jardins de St-Vincent
49, grande rue
39600 Arbois
France 

Phone : +33 384 66 21 75

Email :  site@lesjardinsdestvincent.com

 

Article 7 : Personal Data

The information collected from the Customer is necessary to process the commercial transaction.

In accordance with Law n° 78-17 of January 6, 1978 on on Information Technology, Files and Civil Liberties , the Customer can at any time ask for access, correction, modification or suppression of their personal datat by sending an e-mail to the following address (they will have to prove their identity)

site@lesjardinsdestvincent.com

This request can also be sent by mail to the following address:

Les Jardins de St-Vincent
49, grande rue
39600 Arbois
France 

The use of personal data by Les Jardins de St-Vincent SA complies with current legislation, including the Data Protection Act (Regulation No. 2016/679, known as the General Data Protection Regulation (GPDR), which came into effect on 25/05/2018).

Les Jardins de St-Vincent.SA only processes and stores the data necessary to the conclusion of the commercial transactions, more specifically to the invoicing and delivery of the customer's orders.

The personal data we save – including during the creation of an account by the Customer – allow for smoother and easier future transactions or purchases by the customer. These data are transmitted by Les Jardins de St-Vincent.SA to third parties or partners of the company in Europe, such as logistics service providers who process the order and handle the shipping.

These personal data - including e-mail addresses provided by the Customer when creating their account on the website lesjardinsdestvincent.com – will also be used for us to send our free "newsletter" that shares information about our products and sales.

Les Jardins de St Vincent SA only stores the customers’ data for the time necessary to conduct the business relationship properly - including the settlement of any disputes - and also to meet legal or regulatory obligations.

We use “cookies” to facilitate the use of our website – to log into your account, to put articles in your basket, to modify your basket and to save your search.  

Google Analytics : This website employs Google Analytics, a web analysis service provided by Google Inc. this service uses “cookies” to help the website analyze how users use the site. You may deactivate the use of cookies by selecting the appropriate settings on your browser. However, doing so could limit the operations of the website and retrain transactions. https://marketingplatform.google.com/about/

Article 8 : Liability

Considering that Les Jardins de St-Vincent.SA.does not produce the products from the sale catalog, Les Jardins de St-Vincent. S.A. cannot be held responsible for any damage caused to a person or property by the products sold on its website. The Customer will have to return to the manufacturer of the products by using the mentions stated on the packaging.

Article 9 : Applicable law and jurisdiction

These Terms & Conditions shall exclusively be subject to French law.

In case of any dispute related to the terms & conditions of Les Jardins de St-Vincent.SA or with the sales contracts resulting from orders placed with the company Les Jardins de St-Vincent.SA – these will be brought exclusively before the competent courts that the company Les Jardins de St-Vincent.SA depends on.

The company Les Jardins de St-Vincent reserves the right to change these terms and conditions with no prior notice

 

VERSION  of  22/10/2020